CAMERA KING
304 Orchard Road Lucky Plaza
#B1-106 Singapore 238863
Window Live Messenger (MSN): yamaha_ultraman@yahoo.com.sg, Skype: recordcctv
Singapore
ph: +65 64647912
sales

Would you risk buying a product which DO NOT provide you with backup support in case things goes wrong?
We believe in providing our best after sale supports and service is one of the most important things that our valued customers are looking for!
We provide all necessary setup guides, tips and downloads for our customers who purchased from us overseas. Who say installing CCTV system is difficult? With all our guidelines and technical support, everything becomes as easy as ABC!
We provide online technical support through MSN, emails reply within 24 hours and telephone support! Check it out and see for yourself NOW!
We provide warranty and exchange for our product seriously! Check our our warranty section for more details!
SOFTWARE DOWNLOAD & DRIVER :
Model : CK3314MV / CK3304MV
Click here for Camera Setup program
(To find IP address of IP camera)
(This software is for customers with mulitple IP cameras)
Click here for quick setup instruction guide
(This guideline work in accordance for customers using Singtel / StarHub / M1 and other Local Internet Service Provider. It include DDNS setup and Port forwarding setup so that you can view IP camera via Internet or Iphone)

Model : CK4CN3G (Hand Phone Vieiwing DVR)
Compatible models include PDA phone running on Window Mobile (any version), Symbian based (Nokia HP), IPhone (Apple) Click here for support models
Click here for software download (Window Mobile)
Click here for software download (Symbian)
Click here for instruction to view using I-Phone (Apple)
Click here for playback software
Model : CK4CTM3G
Model : CK8KT4B
Click here for backup driver & network view

Model : CK4C4A
Click here to download player and convert to AVI to view your backup files
Model : CK4C3G
Click here for data retrieve / playback software. (For Window XP only)
Click here for data retrieve / playback software. (For Window Vista)
Click here for instructions for backup using USB port
TECHNICAL SUPPORT MSN
(FOR OVERSEAS CUSTOMERS)
USEFUL LINK :

What is MSN? It is a free software from Microsoft for us to chat online for FREE with voice and video. What you need is a computer with Internet access. Just click here to dowload MSN now! Remeber to add us in if you need technical support!
Click here for VNC download. What is that? It is actually a software that may come in useful if we need to diagnose you PC-based CCTV system. What this program do is to allow us to gain access to your PC-based CCTV system to diagnose problems remotely. Yes it means that we can solve problems for you without waiting for us to come on-site!
Click here for LogMeIn website.This program work similar to VNC. However it is even more simple to use. Just download the program after signing in and you will be able to control another PC just using internet access from any PC. It is that simple! No port forwarding needed.

Click here for Anti-virus Software. PC-based CCTV system need it to prevent them from virus which caused the whole system to hang. This is especially important for CCTV systems which are connected to the Internet making it even more vunlunerable to virus attack!
Click here to find out what is your IP address. Why need to find out your IP address? More often or not, your ISP will give and change your IP address (call Dynamic IP) unless you subscribe to static IP. Therefore you will need to let us know your latest IP address in order to let us access to your PC.
Click here to download PDF file. Most of our files are in PDF format. Why? Because PDF files are not so easily editable for security. They are also more easy to read and print out in the event you them in hard copies!
Need to register a domain for DDNS? Try our recommended FREE DDNS website servers which are dyndns.org or noip.com Why need to DDNS? Most ISP will give Dynamic IP in your home or offices meaning that your IP address will change constantly. You will need a server to update your latest IP address in order to remote in later for live viewing or remote playback.
Need to test your Internet speed? Click here to start the test now! Why need to do so? It is because the 'smoothness' of your LIVE video greatly depend the upload (not download) speed of your Internet. The link will assist you to know what is your upload and download speed of your Internet.
TECHNICAL SUPPORT HOTLINE
+65 96142018
Common Technical FAQs and Setup
How to configure my DVR machine for DDNS or remote viewing?
Click here to download to view a step by step guide
How do I maintain my CCTV system?
Click here for our step by step maintenace guide for your CCTV System
CAMERA KING
304 Orchard Road Lucky Plaza
#B1-106 Singapore 238863
Window Live Messenger (MSN): yamaha_ultraman@yahoo.com.sg, Skype: recordcctv
Singapore
ph: +65 64647912
sales